FAQ & CONTACT
Throughout the years we have received (digital) truckloads of emails with your questions and feedback, so we have gathered them and created this FAQ list for you with the most relevant answers and information about our brand. So if you have a burning question, just scroll through this page. We are pretty sure you can find the answers you need.
Would you like to know something that is not covered here? Send an email to firstname.lastname@example.org. As we don’t have a B2C customer service department, please allow a couple of working days for our marketing team to respond.
Before you reach out to us, here’s an important piece of information:
IN CASE OF EXCHANGE OR COMPLAINTS, PLEASE CONTACT THE RETAILER WHICH YOU PURCHASED THE SHOES FROM. BECAUSE WE DO NOT HAVE OUR OWN SHOPS OR A WEBSHOP, WE DO NOT SELL DIRECTLY TO CONSUMERS. ALL BULLBOXER PRODUCTS CAN ONLY BE PURCHASED THROUGH OUR OFFICIAL RESELLERS. THIS MEANS WE ARE NOT IN THE POSITION TO HANDLE RETURNS, EXCHANGES, REPLACEMENTS OR REPAIRS OURSELVES.