Admitted: at Bullboxer we are freaking big fans of footwear. Is there anything better than a great pair of shoes? Okay, maybe there is, but not many things in the world make us happier. So of course we love to talk about our shoes (and everything related to it)! And we love people who do too.
Throughout the years we have received (digital) truckloads of emails with your questions and feedback, so we have gathered them and created a clear FAQ page for you with the most relevant answers and information about our brand. So if you have a burning question, hop over to our FAQ page first.
We are pretty sure you can find the answers you need over there.
Would you like to know something that is somehow not covered on our FAQ page? Just ask, we’re all ears! Your request will be handled as soon as possible. As we don’t have a consumer customer service department, please allow a couple of working days for our marketing team to respond.
Before we forget, here’s an important piece of information:
IN CASE OF EXCHANGE OR COMPLAINTS, PLEASE CONTACT THE RETAILER WHICH YOU PURCHASED THE SHOES FROM. WE ARE A WHOLESALER, WHICH MEANS WE ARE NOT IN THE POSITION TO HANDLE RETURNS, EXCHANGES, REPLACEMENTS OR REPAIRS OURSELVES. WE HAVE OUTSOURCED THIS TO OUR OFFICIAL RESELLERS AND THEY NEED TO BE CONTACTED IN THESE CASES.
If your fingers are tingling to contact us, use the button below and we will do our best to answer you ASAP.
For customers in the U.S. or Canada please contact firstname.lastname@example.org